Last Updated: [30 June 2025]
At mohsingsmfirmware.com, we take pride in providing 100% tested and verified firmware files, tools, and digital products. As all our offerings are digital and downloadable, we have a strict no refund policy once a file or product has been delivered or downloaded.
All items sold on this website — including firmware files, tools, and paid access — are non-tangible digital goods. Once a download link is issued or access is granted, the product is considered delivered and cannot be returned.
We do not offer refunds in the following cases:
You purchased the wrong file or tool
Your device was incompatible with the file
You changed your mind after purchase
You were unable to flash or unlock your device correctly
You shared your account or download link with others
If a file is not working or appears to be corrupted, we will:
Verify the issue from our end
Provide a new working link or alternate solution (if available)
Please contact us within 48 hours of purchase with your order details and a description of the issue.
If you were charged more than once for the same product by mistake, we will issue a refund for the duplicate payment after verification.
If you believe your case qualifies for a review, please contact us with your order ID, proof of payment, and a detailed explanation. We are happy to assist you with troubleshooting and resolving any technical issues.
WhatsApp: +27681986634
Initiating a chargeback without contacting us first to resolve the issue may result in:
Suspension of your account
Blacklisting from future access
Legal action if fraud is suspected
We encourage you to reach out to us before taking any such steps.
